Delivering an Exceptional Customer Experience for

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Providing an Exceptional Customer Experience

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Customer Centric

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Emergency Service

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Proprietary Software

At Action Services Group, we pride ourselves on providing an exceptional customer experience. We believe in treating everyone with honesty and respect following through with a strong work ethic and results.

Communication - By combining our understanding of our customers' service needs, clear communication designed to keep our customers informed, and our customer-centric mindset, we have forged a company that places the customer and their needs first.

Bandwidth - We are NOT a one-size fits all organization; our knowledgeable staff tailors our services to your specific needs while offering the bandwidth needed to excel in short term ramp-ups and swift project completion.

On-Time Deliverables – Whether your organization is looking for emergency services, on-demand services, scheduled maintenance, or a large project over multiple states with short hard deadlines, Action Services Group specializes in on-time deliverables for a safe and productive working environment.

  • Emergency Services within 4 hours
  • On-Demand Services within 72 hours
  • Scheduled Maintenance - Monthly, Bi-Monthly, Quarterly, Semi-Annual
  • Completing Projects such as; 300+ location LED Retrofits in 3 months, and 500+ location LED Retrofits in 5 months.

Emergency Services - Wanting to take our customer experience to the next level, we designed our emergency services to offer peace-of-mind to our customers. Our staff are available 24/7/365 and can be on-site within 4 hours to service any emergency call.

Family Owned with Over 25 Years Experience – Action Services Group is a family owned business with over 25 years of experience in the Lighting, Electrical, and Signage industries. We treat our customers like part of the family; your success is our success.  

ServicePoint Solutions - In an effort to provide our customers with the best service feasible, we designed ServicePoint Solutions, our proprietary management software to act as a focal point for connecting people, processes, and technology. ServicePoint Solutions was created to manage customer programs and projects while serving as a repository for their lighting component data. No longer will a service technician show up without the appropriate equipment or product forcing a return trip. By hosting all your project, program, product, and service data in one place, we can simplify your purchasing, installation, maintenance, and rebate processes, saving you time and money.

To start your exceptional customer experience, contact our sales team today or visit our My Challenge Is page to get started.

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