At Action Services Group, we pride ourselves on providing an exceptional customer experience. Above all, we believe in treating everyone with honesty and respect. Likewise, we follow through with a strong work ethic and results.
Firstly, we have forged a company that places the customer and their needs first.
- Combining our understanding of our customers’ service needs
- Clear communication designed to keep our customers informed
- Customer-centric mindset
- We have forged a company that places the customer and their needs first
Secondly, we are NOT a one-size-fits-all organization. First, our knowledgeable staff tailors our services to your specific needs. Second, we offer the bandwidth needed to excel in short term ramp-ups and swift project completion.
Thirdly, whether your organization is looking for;
- Emergency services
- On-demand services
- Scheduled maintenance
- A large project over multiple states with short hard deadlines
Likewise, Action Services Group specializes in on-time deliverables for a safe and productive working environment.
- Emergency Services within 4 hours
- On-Demand Services within 72 hours
- Scheduled Maintenance – Monthly, Bi-Monthly, Quarterly, Semi-Annual
- Completing Projects such as; 300+ location LED Retrofits in 3 months, and 500+ location LED Retrofits in 5 months.
Furthermore, we wanted to take our customer experience to the next level. As a result, we designed our emergency services to offer peace-of-mind to our customers. Therefore, our staff is available 24/7/365. Lastly, we can be on-site within 4 hours to service any emergency call.
Family Owned with Over 25 Years’ Experience
Action Services Group is a family-owned business with over 25 years of experience in the Lighting, LED Retrofit, Electrical, and Signage industries. In short, we treat our customers as part of the family; your success is our success.
In an effort to provide our customers with the best service feasible, we designed ServicePoint Solutions. As a result, our proprietary management software acts as a focal point for connecting people, processes, and technology. ServicePoint Solutions was created to manage customer programs and projects. To clarify, it also serves as a repository for their lighting component data. In conclusion, no longer will a service technician show up without the appropriate equipment or product, forcing a return trip. Subsequently, by hosting all your project, program, product, and service data in one place, we can simplify your purchasing, installation, maintenance, and rebate processes. This process saves you time and money.
To start your exceptional customer experience, contact our sales team today, or visit our My Challenge Is page to get started.
Resolving the Self Performing versus Subcontracting ArgumentWhile we have found that for many multi-facility services decision-makers, the issue of hiring only self-performing vendors appears to be simple. But either it matters very much, or it does not matter at all. In some cases a facility service provider claims they self-perform all of our work! Others state they subcontract their field operations. While other facility service providers work hard to avoid the question altogether. Is one better…
“We awarded our portfolio retrofit and service maintenance program to Action Services Group because of their excellent service history, pricing, experience, capabilities, and their energy-saving recommendations. After our team visited their office, we couldn’t have been more impressed with their planning and capabilities.”Global Sourcing Department - Fast Food
“I would use Action Services Group for my turn-key LED retrofits again, without a doubt.”Facility Manager - Casual Dining Restaurant and Sports Bar
“Action Services Group did an extremely professional job in retrofitting my store from fluorescent lighting to LED. I’ll be reducing my lighting energy costs by 60%, the lighting on our product is significantly better, and our customers love the difference. From the survey to the product selection to the installation they did a great job.”Store Owner - National Hardware Store
“Your project management on the 300+ national electrical rollout was flawless. Excellent communication and quality of work resulted in completing the project on time and under budget. Thank you Action Services Group!”Facility Manager - National Quick Service Restaurant
“We were challenged with the task of increasing our warehouse light levels from 70 LUX to 200 LUX. Action Service Group, provided the design, photo metrics, product, and installation, for a total turn-key project. The project exceeded our expectations, and we couldn’t be happier with the results. It is a much safer environment for our employees.”Facility Manager - Big Box Furniture Store
“Action Services Group’s unique Lighting-as-a-Service program is a great option for us. It gave us a new and simpler way to get high-quality lighting in our aisles without any upfront costs or hassle.”Preventive Maintenance - National Hardware Store
“Action Services Group is a great partner that provided a turn-key solution to my LED cooler door retrofitting projects. They are involved in all aspects of the process from providing a return on investment analysis, implementing retrofits and processing rebates.”Director of Facilities - Regional Supermarket
“The difference is stunning, both visually and financially. The fixtures make a big difference in the work environment, and we’re extremely pleased with the end result of Action Services Group’s project management capabilities and expertise.”CFO - Manufacturing Facility
We received our order! The sneeze guards came 2 to a box and very well packaged. The package it arrived in, did not have any damage to it. In fact, the barrier was under bubble wrap and had corner protectors on it. Also, I must say, the pictures on the web site does not do this product justice! The guard is so clear that you don’t even know it’s there. I have recommended this product to our other 15 libraries in our county.
Once again, thank you! – Fruitland Park LibraryJo-Ann Glendinning – Library Director
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