For many multi-facility services decision-makers the issue of hiring only self-performing vendors as opposed to those who subcontract appears to be a simple, clear-cut decision, either it “matters very much” or it “does not matter at all”. One facility service provider claims “We self-perform all of our work!” Others state they subcontract all phases of their field operations. Other facility service providers work hard to avoid the question altogether. Is one better than the other? How can you be confident you have selected the best solution for your company?