The Challenge:A national big box retail chain required a scheduled maintenance program for their building and pylon signage. They had a diverse mix of size and heights in the signage.
The Solution: Action Services Group, working with the Customer, implemented a scheduled quarterly visit program, assigning locally based technicians with the correct equipment to service 40+’ pylon signs, large store signage and parking lot lighting. During the first maintenance visit sign data was compiled and this information was entered into ServicePoint Solutions to ensure the technician would have the proper materials on-hand when servicing the sign during the next scheduled visit.
The Results: A quarterly scheduled visit program, and assigning the necessary locally based resources that would be able to service the wide variety of different size and height signage and lighting.