About the project:
The Challenge: A national quick-service restaurant with 900+ locations required an exterior signage and lighting maintenance program that would reduce their annual exterior maintenance costs and ensure the brand signage and lighting were fully lit. They were using local vendors managed by the store managers and did not have any cost control.
The Solution: Action Services Group, working with the Customer, implemented a scheduled quarterly visit program for their exterior signage and lighting, sign and lighting data was compiled on the first maintenance visit and this information was entered into ServicePoint Solutions to ensure the technician would have the proper materials on-hand when servicing each scheduled visit.
The Results: We implemented a monthly fixed fee that controlled cost and allowed the stores to budget their sign and lighting expense. We incorporated using some of the existing vendors, a key aspect the Customer was excited to be able to be done. The program resulted in a 12% decrease in their annual sign and lighting expense while ensuring their brand sign and lighting was more consistently illuminated.
“We awarded our portfolio retrofit and service maintenance program to Action Services Group because of their excellent service history, pricing, experience, capabilities, and their energy-saving recommendations. After our team visited their office we couldn’t have been more impressed with their planning and capabilities.”
Carlos Garcia, Global Sourcing Department
Categories: Retail, Sign Service